En San Pedro, 100 metros oeste Escuela de la Roosevelt.
What is Castle Tam Hostel’s phone number?
Costa Rica Number: +506 2524.0268
U.S. Number: 619.866.4553
What’s with all the British stuff and who is Tam?
The owner named the hostel after his friend, Tam, who is British. Read the full story here.
Do you offer airport shuttle?
Yes, airport shuttle from Juan Santamaria Airprot (SJO) is $30 for up to four people provided everyone’s luggage can fit in the trunk or in everyone’s laps. Larger groups should Contact Us for pricing.
How else can I get to the hostel from the airport?
You can take a taxi but it will probably cost you around the same price as the shuttle. Give the driver the address above. Keep in mind if you arrive late at night there is a greater chance of being ripped off.
You can also take a bus from the airport to downtown San Jose. From there you can either walk about ten blocks and take another bus close to the hostel or you can take a taxi from downtown.
For more specific information please see our Directions page.
What time is check in?
You can check in anytime as long as the room you are going to stay in is ready. We will do our best to put you in another room or a dorm bed until the room you are waiting for is ready.
What time is check out?
Check out is at 11:00AM.
Do you have luggage storage? How much does it cost?
Yes, you can store your larger bags at the hostel in our secure storage area while you travel around Costa Rica. The storage cost is free provided you stay at Castle Tam Hostel at least once per week.
How close is Castle Tam Hostel to downtown San Jose?
Castle Tam Hostel is 3 kilometers from downtown. There is a bus two blocks from the hostel that will take you downtown in about ten minutes for around $0.50 one way.
Do you have a kitchen?
Castle Tam Hostel has two fully stocked kitchens.
Should I make a reservation ahead of time?
While you can just show up, it is advisable, especially during the busy season (Dec-May) that you make a reservation ahead of time. Castle Tam Hostel is listed on all major hostel booking sites or you can make a reservation by visiting our Reservations page.
What is your cancellation policy?
You may cancel your reservation before 17:00 local time the day before you are supposed to arrive and not be penalized. If you fail to cancel before then your credit card will be charged for the first night’s stay.
What forms of payment do you accept?
Castle Tam Hostel accepts cash and PayPal. There are multiple ATMs near the hostel that give both U.S. Dollars and Costa Rican Colones.
What currencies do you accept?
Castle Tam Hostel accepts Costa Rican Colones (CRC), United States Dollars (USD), European Euros (EUR) and Great Britain Pounds (GBP).
What is the exchange rate for Costa Rican Colones?
The normal rate floats around 500CRC:1USD. This is the rate used at Castle Tam Hostel. For other currencies the rate of the day at XE.com is used.
Do you have security lockers?
Castle Tam Hostel has both large backpack sized lockers and smaller lockers ideal for storing electronics. Locks are not provided.
Is the area near Castle Tam Hostel safe?
San Pedro is the home of the University of Costa Rica, multiple malls, many banks and in the past few years has seen a surge of economic investment. Consequently, safety and security is a high priority. Single travelers can feel safe walking around after dark but use common sense and travel in a group if you can. Also, walking around at 3:00am, even with a group, is asking for trouble.